Playing should be an enjoyable experience, not a burden. At Petpawa, we provide a range of tools and resources to help you stay in control – so every session remains healthy entertainment.
Online betting is a form of entertainment – just like watching a movie or going out for a meal with friends. Problems only arise when it begins to take over your financial, emotional, or personal life. That is what we at Petpawa aim to prevent from the start.
Responsible gaming means playing within limits you set yourself, with money you can afford to lose, and in a way that does not affect your daily life. It is not about stopping – it is about playing smart.
Petpawa understands that every player is different. Some can play for an hour a day without any issues. Others may find themselves losing track without realising it. We don't judge either group – instead, we provide tools for everyone so that your experience stays positive and in control.
Since the Petpawa platform launched, we have built a responsible gambling system integrated directly into every user's account. You don't need to contact anyone or wait for approval – limits and protection tools can be self-activated within minutes.
Petpawa fully supports responsible gambling initiatives and has invested in a comprehensive user protection system. All tools listed on this page are available free of charge to all registered users.
Decide how much money and time you are willing to spend before starting a session.
Play for entertainment, not to generate income or recover past losses.
Avoid playing for extended periods in a row. Taking breaks leads to better decisions.
Unstable emotions impair judgment. Wait until you are in a calm state of mind.
There is no shame in seeking support. Petpawa is here to help you every step of the way.
All these tools are available directly in your account – free, easy to use, and effective immediately.
Set the maximum amount you can deposit per day, week, or month. Once the limit is reached, the system will automatically block additional deposits until the period resets.
Set a maximum duration for each play session. The system will display a warning notification when the time limit is approaching, and will automatically end the session if you do not respond.
Set the maximum loss amount you can accept within a given period. Once this limit is reached, no new bets can be placed until the period resets.
Need a break from the platform? Use the Pause feature to block access to your account for 24 hours, 7 days, or 30 days. Balance withdrawals are still available during the pause period.
If you feel the need to stop playing for an extended period, the Self-Exclusion feature allows you to block your account for 6 months, 1 year, or permanently.
Review your betting history, deposits, and play time from your account dashboard. Monitoring your own patterns is the first step towards responsible gambling.
Identifying problems early is key. Here are the signs to watch for in yourself or someone you care about:
Depositing money that should be used for daily necessities such as rent, bills, or food.
Continuing to play or increasing wagers in hopes of recovering money already lost.
Betting starts to affect your relationships with family, work, or your daily responsibilities.
Hiding the amount of money wagered or the frequency of play from those close to you.
Answer the following questions honestly. If you answer "Yes" to 3 or more questions, you may want to speak with someone about your gaming habits.
These questions are not a medical diagnosis. If you are concerned about your gambling habits, please use the Self-Exclusion tool on Petpawa or contact our support team for further guidance.
All responsible gambling tools are accessible directly from your account without needing to contact support. Here's how:
Access the platform via the Petpawa website or mobile app using your username and password.
Click the profile icon in the top right corner and select "Account Settings" from the menu that appears.
Look for the tab or section labelled "Responsible Gaming" or "Protection Tools" in the settings menu.
Set deposit limits, session limits, loss limits, or activate a break as needed.
Once confirmed, your limits take effect immediately. To increase a limit, a 24-hour waiting period is required as an added safety measure.
Petpawa runs a strict KYC process to ensure all users are 18 years of age or older. Any account confirmed to belong to a minor will be terminated immediately.
The Petpawa system continuously monitors usage patterns. Users showing signs of high-risk play will automatically receive warning notifications.
All Petpawa support team members have undergone specialised training in identifying and handling problem gambling issues with sensitivity and professionalism.
Petpawa does not send aggressive bonus offers to users who have activated limit tools or who show high-risk playing patterns.
Register today and access all responsible gaming tools available for free. Set your limits, play comfortably, and reach out to us anytime you need support.